RaveReady.com is happy to exchange or return almost any product as long as it is in re-sellable condition (excluding warehouse sale, closeouts, black-friday, cyber-monday special orders and custom items like hand crafted OnCueApparel and Set4Lyfe items- these items are not eligible for a refund or exchange). Please check the full list of exclusions below.
A refund will be remitted to you via your credit card account, company check, or store credit for the merchandise amount minus the original shipping and handling fees after we receive your returned package. You must return merchandise via USPS within 7 days of receipt of item, no RMA is needed, just use this form to message us a heads up:
Returns / Exchanges Contact Form
- Items not returned in original condition are not eligible for refund, store credit, or exchange.
- Items that have been laundered.
- Any itmes that are generally worn without undergarments
- Unsealed Hosiery, body stockings, panty-style bottoms
- Items with tags removed.
- Items that smell of cigarette smoke, body odor or perfume.
- Items that have lotion or body glitter on them.
- Items that have human & animal/pet hair on them.
- Items not returned in original packaging.
- Special Order Items
- Closeout and Sale Items
Used, worn, stained or otherwise unsalable items are not eligible for a refund or exchange. All returns and exchanges will take 7 - 10 business days to process.
Please send returns here:
9800 El Camino Real
Atascadero, CA 93422